We may collect information you provide directly, such as your name, email address, support messages, purchase email, and information needed to deliver downloads or respond to support requests.
Payments are processed through third-party payment providers such as Stripe. We do not store full credit card numbers on our servers. Payment providers may collect and process payment details according to their own privacy policies.
To protect digital products from abuse, we may log download activity such as download token usage, timestamps, IP addresses, user agents, download counts, and related purchase records.
We may use third-party services for payment processing, email delivery, analytics, hosting, spam prevention, or support workflows. These providers may process information according to their own terms and privacy policies.
We may retain purchase records, support messages, and download logs as needed for customer support, fraud prevention, accounting, legal compliance, and business operations.
You may contact support to request help with your account, purchase records, or support communications. Some records may need to be retained for legitimate business, legal, tax, or fraud-prevention purposes.