Troubleshoot common OpenAI API issues including billing problems, API key errors, rate limits, connection failures, and configuration mistakes.
Most OpenAI issues can be resolved quickly by checking a few common settings.
Verify that your API key is entered correctly and contains no extra spaces.
OpenAI API access requires billing to be enabled.
Visit your OpenAI account and verify billing has been configured.
If your account balance is depleted, requests may fail until additional funds are available.
Excessive requests within a short period can trigger rate limits.
Verify that your hosting provider allows outbound HTTPS requests.
Larger requests may require increasing PHP execution limits.
If you have questions about setting up an AI PHP Apps product, contact support and we’ll help point you in the right direction.
Contact Support